Thursday, July 31, 2025

2. A HUMAN’s AURA

 


The side that matters? Humans are creatures that crave attention and empathy. The Soft HRM approach supports this ideology, and mainly revolves around the treatment of employees via commitment, as valued assets that exert high quality, a competitive advantage over others while maintaining integration of HR strategies and policies. Moreover, employees are given freedom and autonomy at work in all areas after they have been trained and trusted.

Is soft HRM good?

In an organizational perspective, soft HRM is practiced to build long term competitive advantage by the emphasis on a flexible work culture where the outcome is a dedicated work force with maintained quality throughout.

What's the other side of it?

In the case that this method is not implemented in a proper manner, there might be issues between employees. This is due to the fact that these employees are able to take autonomous decisions, and this practice may pose as a risk to the organization in a long term perspective if it is misused.

When it comes to soft HRM, it revolves around employee training, empowerment and transformational leadership. Transformational leadership poses to motivate individuals to rise up beyond their own expectations and the organizations'. Empowerment drives an employee to create ideas and boost productivity. Employment training relates to more knowledge while understanding people and the organization (Tsou et al., 2025). 

To find out if soft HRM and HARD HRM styles impact an organizations culture, move on to the next blog. 

 

References

 Tsou, H.-T., Chen, J.-S., Mai, K.-S. and Jade, L.L., 2025. Soft HRM practices fostering service innovations and performance in hospitality firms. Sustainability, 17(3), p.895. https://doi.org/10.3390/su17030895


6 comments:

  1. This article effectively explains the essence of Soft HRM, highlighting its focus on empowerment and transformational leadership. However, it could further discuss how organizations can mitigate risks of autonomy misuse, as suggested by Gill (1999), who emphasized balancing employee freedom with control mechanisms. Including practical examples of firms successfully leveraging Soft HRM for long-term advantage (Tsou et al., 2025) would strengthen its applicability and provide readers with actionable insights.

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    1. Hi reader! Yes, I agree on your response and will consider it during my next blog update! I will keep you posted!

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  2. This piece captures the essence of soft HRM beautifully placing human values, empathy, and empowerment at the heart of organizational success. The mention of transformational leadership and autonomy is particularly powerful, as it highlights how trust and training can unlock exceptional performance. However, it’s equally important that organizations set clear boundaries to avoid misuse. Striking the right balance between freedom and accountability is what makes soft HRM truly effective in the long run."

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    1. Hi reader! Misuse can be very difficult to eradicate completely, but organizations can at least try to reduce it! Thank you for your comment!

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  3. This was an insightful and interesting reflection in regard to soft HRM. I found it very appealing how you emphasized the humanistic approach, especially by means of training, empowerment, and transformational leadership which are major factors that can be used to create a long-term value and innovations (Tsou et al., 2025). Your note that autonomy can become a danger unless properly taken care of was also significant and very often neglected detail.

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    Replies
    1. Too much of anything is not good! It applies to autonomy too!

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